898a Platform Privacy Notice
When you access 898a on Android, iOS, or desktop, we collect certain information to run the platform, protect your account, and process payments. This page describes what we collect, how we use it, and how we keep that data protected. We've kept it plain and direct—no hidden policies, no selling your data to third parties we don't mention.
Our privacy practice is built around one principle: we collect only what's necessary. Your email, phone number, and identity verification documents are encrypted. Payment information goes to certified processors. We don't track you across other websites, and we don't build marketing profiles from your gaming behaviour. When you contact our support team in Jakarta, Surabaya, Bandung, Medan, or Semarang, your conversation is logged for quality and dispute resolution—not for resale.
This notice applies wherever you access 898a and complies with the data protection laws of the jurisdictions we serve. If you have questions about how we handle your data, contact our support team via live chat, email, or in-app help during business hours.
What We Collect and Why on 898a
We collect your email address, phone number, and full name when you create an account. We ask for this so we can manage your account, send important notices (e.g., KYC approval, withdrawal confirmation), and prevent fraud. We also collect your date of birth and address to verify your identity—this is a regulatory requirement, not optional.
When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, method, and timestamp. This lets us track your balance, process withdrawals, and detect unusual activity. We don't store your bank account or e-wallet credentials—our payment processors handle those securely.
Gaming Activity on 898a
We record what games you play (which slots, live-dealer tables, or tournaments), how much you stake, and the outcome. This data lives on our servers and is used only to calculate your balance, settle tournaments, and investigate disputes. We use it internally to understand platform performance—for example, which games are popular or if there are technical issues. We don't sell this data or use it to target you with marketing outside 898a.
Device and Technical Data on 898a
We collect your device type, operating system, browser, IP address, and approximate location (city level). This helps us diagnose bugs, improve mobile experience for Android and iOS users, and detect fraud. If your account shows login attempts from unusual locations or repeated failed passwords, we flag this for security review. We retain this data for our documented record-keeping period and then delete it, unless you're under investigation.
We don't use cookies to track you beyond 898a. Your privacy respects the boundary of our platform.
Your Rights and Our Data Practices on 898a
You have the right to request access to your personal data stored on 898a. Contact our support team and we'll send you a copy of what we hold—email, phone, identity documents, transaction history, and game activity. You can also request we correct inaccurate information or delete data no longer needed (except transaction records we must keep for compliance).
Our servers may sit outside your jurisdiction. We use encryption and access controls so only authorized staff (support, compliance, finance) can view your data. We don't share your information with marketers, advertisers, or other platforms. During Idul Fitri, Idul Adha, Imlek, Nyepi, or other Indonesian holidays, support response times may extend, but your data protection standards don't change.
We don't use third-party cookies for tracking
Our cookies on 898a serve only to keep you logged in and remember your settings. We don't use Google Analytics or Facebook pixels to follow you elsewhere. No advertising retargeting.
Data Retention and Your Account on 898a
We keep active account data (email, phone, game history, transactions) for as long as your account exists. If you close your account, we retain transaction records and KYC documents for seven years to comply with financial regulations. Personal identifiers like email and phone are deleted or anonymized after 12 months unless a dispute is pending. We never sell your data, period.
Contact Us on Privacy Matters
If you have a privacy question or concern, contact our support team. Use the live chat for urgent issues, email for formal requests (access, deletion, correction), or in-app messaging for general questions. We respond within our documented response windows. If you're not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.